{"id":379,"date":"2021-10-29T09:51:53","date_gmt":"2021-10-29T09:51:53","guid":{"rendered":"https:\/\/projects.jayanwerdesigns.com\/goldammer\/?page_id=379"},"modified":"2022-01-04T11:27:56","modified_gmt":"2022-01-04T11:27:56","slug":"support","status":"publish","type":"page","link":"https:\/\/goldammer.de\/eng\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-0  el_before_av_section  avia-builder-el-first  supp-sec  container_wrap fullsize' style=' '  ><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-379'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-equal-height-column-flextable -flextable' ><div class=\"flex_column av_two_fifth  avia-full-stretch no_margin flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding first  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  \" style='background:url(https:\/\/goldammer.de\/eng\/wp-content\/uploads\/2021\/10\/Support-img.jpg) center center no-repeat ; border-radius:0px; '><\/div><div class=\"flex_column av_three_fifth  no_margin flex_column_table_cell av-equal-height-column av-align-top   avia-builder-el-2  el_after_av_two_fifth  avia-builder-el-last  \" style='background: #f7f7f7; padding:20px 30px 20px 30px ; background-color:#f7f7f7; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h1>Use our online <a href=\"https:\/\/goldammer.de\/osticket\/index.php?lang=en_US\" target=\"_blank\" rel=\"noopener\">Support-Ticket System<\/a> for technical support<\/h1>\n<\/div><\/section><br \/>\n<div  style=' margin-top:0px; margin-bottom:10px;'  class='hr hr-custom hr-left hr-icon-no   avia-builder-el-4  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner  inner-border-av-border-fat' style=' width:70px; border-color:#ff0000;' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>Through our online Support Ticket System you get automatically connected with the right person (or more) for your problem.<\/p>\n<p>You always have the opportunity to add additional information and view the status of your request online.<br \/>\nNo information is lost, everyone involved has access to the whole process, of course, your information can not be accessed by others.<\/p>\n<p>If a new request refers to an old problem, we can help you more quickly, even if the last editing employee is not available at the moment.<\/p>\n<h3>To answer your questions quickly, efficiently and correctly, please read the <a href=\"https:\/\/goldammer.de\/osticket\/\" target=\"_blank\" rel=\"noopener\">instructions for creating a support request<\/a> before you use our <a href=\"https:\/\/goldammer.de\/osticket\/\">online support ticket system<\/a>.<\/h3>\n<p><a href=\"https:\/\/goldammer.de\/eng\/instructions-for-creating-a-support-request-inside-a-popup-window\/\" target=\"_blank\" rel=\"noopener\">instructions for creating a support request inside a PopUp-Window<\/a><br \/>\n<a href=\"https:\/\/goldammer.de\/osticket\/index.php?lang=en_US\" target=\"_blank\" rel=\"noopener\">Support-Ticket System inside a PopUp-Window<\/a><\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section main_color avia-section-small avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-6  el_after_av_section  avia-builder-el-last   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-379'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h1 style=\"text-align: center;\">The download area for the latest drivers has moved <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/goldammer.de\/eng\/drivers\/\">here<\/a><\/span>.<\/h1>\n<\/div><\/section>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-379","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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